Privacy Policy

OzMo Artisan Chocolates (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect and use information when you visit or make a purchase from www.ozmochocs.com.

Information We Collect

When you place an order or contact us, we may collect:

  • Your name

  • Billing and delivery address

  • Email address and phone number

  • Order details

  • Payment information (processed securely by third-party payment providers)

  • Website usage data via cookies

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Arrange delivery via Royal Mail

  • Communicate with you about your order

  • Respond to enquiries

  • Meet legal and accounting requirements

  • Improve our website and services

Payments

All payments are handled securely by our payment provider. We do not store or have access to your full card details.

Marketing

We will only send marketing emails if you have opted in. You can unsubscribe at any time using the link in our emails.

Sharing Your Information

We only share your data where necessary, including with:

  • Payment processors

  • Delivery services (Royal Mail)

  • Professional advisers where required by law

We never sell your personal data.

Cookies

Our website uses cookies to improve functionality and understand how visitors use the site. You can manage cookies through your browser settings.

Your Rights

You have the right to access, correct or request deletion of your personal data, and to withdraw consent for marketing at any time.

Contact

If you have any questions about this policy or your data, please contact us via www.ozmochocs.com.

You also have the right to complain to the Information Commissioner’s Office (ICO).